每日评论1015 电力供应公司公开向市民道歉

                                                                                                                                                       图片来源： 路透社

电力供应公司公开向市民道歉

负责向大休斯敦地区供应电力的中央电力公司总裁瓦史今天公开向市民道歉，他表示最近发生在德州之贝利颱风所造成之伤害和停电无法给大家提供应有之服务,造成长时间之停电,我本人要向每一个人表示由衷之歉疚，并且保証这种情况不会再次发生。

两个月来我们实施诸多措施,增强和改进我们的供电能力。在八月份就加装了一千一百个新电线桿,更换二千英里之地下电缆,装置三百多个自动系统来缩短断电时间。

我们在十二𠆤郡内举办十九场座谈会,面对面听取用户之意见,加强和用户之沟通。我们非常欣赏中央供电公司之行為，立即改善陈旧之设施，使得电力系统能得到改善。

Centerpoint Energy CEO Publicly Apologized To The Public

Centerpoint Energy CEO Jason Wells apologized to the public recently and addressed the prolonged power outages following Hurricane Beryl.He said that, "We hear you 'loud and clear' that our response to Hurricane Beryl was unacceptable and did not meet our customers' and communities' expectations. Our customers were frustrated because the number of outages was too high, the length of outages was too long and our communication did not meet their expectations."

Two months ago the company launched a multiphase 'Greater Houston Resiliency Initiative' which included a broad range of actions to address the concerns of the people and strengthen the resiliency of the electrical power system.

We are very happy that Centerpoint Energy is taking the actions needed to improve the electrical power system to serve our community better.